Privacy Policy

 

Privacy Policy

Last Updated: 2025

At Varahaswamy Guest House, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following details when you interact with our website or stay with us:

  • Name, phone number, email address

  • Booking details and stay information

  • Payment details (processed securely through third-party gateways)

  • Any additional information you voluntarily provide during inquiry or check-in

We do not sell, trade, or misuse your information. Everything you share is used only to serve you better.

2. How We Use Your Information

Your information is used for:

  • Managing bookings and providing guest services

  • Sending booking confirmations or updates

  • Improving our website and service experience

  • Responding to queries or support requests

  • Legal or security requirements (if applicable)

3. Cookies and Usage Data

Our website may use cookies or basic tracking tools to improve user experience. These simply help us understand how visitors use our site—no sensitive data is stored.

4. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is always handled through secure, compliant payment processors.

5. Sharing of Information

We only share your information with:

  • Our trusted booking partners or payment processors

  • Authorities, if required by law
    No third parties receive your data for marketing or advertising.

6. Your Rights

You may request:

  • Access to the personal data we have about you

  • Correction of inaccurate information

  • Deletion of your data (where legally permitted)

For any such requests, contact us at:
📧 info@thevarahswamyguesthouse.com

7. Contact Details

Varahaswamy Guest House

+918209645475
Tirumala, Tirupati, Andhra Pradesh 517504
📧 info@thevarahswamyguesthouse.com


Cancellation & Refund Policy

We understand that travel plans can change. Our policy is designed to be simple and fair.

1. Standard Cancellation

  • Cancellations made 48 hours or more before the check-in date are eligible for a full refund.

  • Cancellations made within 48 hours of check-in are not refundable, as the room is reserved exclusively for you.

2. No-Show Policy

If a guest does not arrive on the check-in date and does not inform us:

  • The booking will be treated as a no-show

  • No refund will be issued

3. Early Check-Out

If you decide to leave earlier than planned:

  • Charges for the remaining nights are non-refundable

4. Date Changes / Rescheduling

  • Date changes are allowed once, subject to room availability

  • Requests must be made at least 24 hours before the original check-in time

5. Refund Processing Time

Approved refunds will be processed within 5–7 business days to the original payment method.

6. Exceptional Situations

We may offer flexible options in case of:

  • Medical emergencies (with documentation)

  • Natural disasters or official travel restrictions

Final decisions will be at the discretion of the guest house management.

7. Contact for Cancellations

For all cancellation or modification requests, reach us at:

 

© 2025 Varahaswamy Guest House — Comfortable stays just steps from the temple.

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